İsmet Ersan Arcan graduated from Warnborough College Oxford (BBA) in the UK and from the Business Administration Department of Schiller University, Heidelberg in Germany. He began his professional career as Sales Representative at ATA sarl in Switzerland and as Sales Manager at AREX Ltd in Luxembourg.

After seven years with TAV Airports Holding between 1999-2006, Ersan joined ATU Duty Free as Operations Manager, later being named Deputy General Manager. In October 2007 he was appointed as General Manager. He speaks English and French fluently.