Kreol Travel Retail specializes in bringing brands to international travelers all around the world.  Kreol TR is a distribution company that supplies duty frees across the Middle East, Indian subcontinent, South-East Asia & Africa, working closely with all the major operators in the industry.  The company manages, represents & distributes a diverse portfolio of brands across a number of different categories including confectionary, food & beverage, electronics, toys, perfumes & cosmetics.

Contact:
Website: www.kreolgroup.com

E-Mail: contactTR@kreoltrade.net

Instagram: @KreolGroup

Facebook: @KreolGroup

Oriental General Trading (OGT) was established in 1997 having its center of operations in Dubai, UAE with brand offices spread in Vietnam, Germany, China, USA, Cambodia, Mongolia, Laos and Panama.

Primarily a tobacco manufacturer and brand owner, Oriental took a step further and expanded into the Travel Retail Distribution business as the first distributor to introduce and supply Chinese Cigarettes and Chinese Liquor to the Middle East and African duty free retailers. Currently having a large portfolio of Chinese L&T brands and Japanese brands, Oriental introduced its own Chinese tobacco ORIS China exclusive to Travel Retail and is gaining international recognition as a growing international Chinese cigarette brand.

Under the Oriental G.T umbrella, the company also diversified into travel retail as duty free operators, with its duty free shops located in Mongolia, Cambodia, Laos, Myanmar and more, carrying a wide-range of product categories and top International brands.

Today Oriental G.T. has become a trusted name within the tobacco industry as well as in the world of Duty Free. Being a future oriented company, we strive to offer the best of products and services as well as aim for further business expansions & opportunities along our journey.

Contact details
Address: Oriental General Trading Inc, Jebel Ali Freezone, Dubai, UAE. P.O Box 17432
Website: www.orientalme.com
Tel: +97148837334

Built on a philosophy of Innovation, Quality and Consumer Value KT International is one of the world’s fastest growing tobacco companies with a presence in over 40 countries and on 4 continents.  KT International’s Headquarters and factory, the most modern in the European Union, is also home to the world’s first “Shell Pack”, exclusive to KTI’s premium Corset Brand.  The portfolio of brands includes The King now established as the newest truly global brand.

Contact details:
KT International SA
1, Rogoshko Shosse str., 4003 Plovdiv, Bulgaria
Tel:+359 32 623 449 Fax:+359 32 626 848
e-mail: office@ktinternational.eu
web: www.ktinternational.eu

DIAGEO

Diageo is a global leader in beverage alcohol with an outstanding collection of brands including Johnnie Walker, Crown Royal, JεB, Buchanan’s and Windsor whiskies, Smirnoff, Cîroc and Ketel One vodkas, Captain Morgan, Baileys, Don Julio, Tanqueray and Guinness.  Diageo is listed on both the London Stock Exchange (DGE) and the New York Stock Exchange (DEO) and our products are sold in more than 180 countries around the world. For more information about Diageo, our people, our brands, and performance, visit us at www.diageo.com. Visit Diageo’s global responsible drinking resource, www.DRINKiQ.com, for information, initiatives, and ways to share best practice.

Celebrating life, every day, everywhere.

For Further Information:
Website: www.diageo.com

Japan Tobacco International (JTI) is a leading international tobacco manufacturer who markets world-renowned brands such as Winston, Mevius, Camel, Benson & Hedges, Silk Cut, Sobranie, Glamour and LD. With headquarters in Geneva, Switzerland, has close to 40,000 employees across the world representing more than 100 nationalities . JTI has operations in more than 120 countries and 399 offices, 25 factories, 9 Research and Development centers and 5 tobacco processing facilities. For more information visit www.jti.com

Phoenicia-Aer Rianta Company S.A.L., (PAC) is a joint venture between Phoenicia Trading Afro Asia and Aer Rianta International-Middle East.  (PAC), better known as Beirut Duty Free (BDF), solely runs and operates all of the Duty Free Shops at Beirut Rafic Hariri International Airport (BHIA)

 Beirut Duty Free manages a total retail space at the airport of just over 4,500 sqm, including two arrivals shops measuring a total of 520 sqm, offering all of the key international brands such as Chanel, Christian Dior, Johnnie Walker, Chopard, and Bose within a modern and inviting range of shops.

 Having recently been successful in retaining its licence to operate the Duty Free shops at BHIA, it is Beirut Duty Free’s ongoing ambition to continue to bring the best in class of World Travel Retailing to the Levant and Middle East.

 The main departures concourse has seven distinct retail zones, recreating a shopping street within an Airport.

 CENTRAL AREA

This is the central atrium area featuring the new prime Promotional location for the launch of all new brands and key promotional activities. It also showcases the best of Sunglasses with the new Sunglass shop located within this central space along with fabulous views out onto the airfield.

 BEAUTY

Located on the west wing, the Beauty Store, with a wide selection of international Perfumes & Cosmetics houses – all are fully customized by the Perfume and Cosmetic brands themselves, with strong visible lines into the shop, and prominent promotional areas for new launches and marketing activities.

LUXURY ZONE

The Luxury Zone comprises Watches, Jewelry, Fashion and Accessories covering an area of 1200 sqm.  The fashion areas have been fully customized as shop-in-shop concepts, showcasing key international brands such as Lacoste, Salvatore Ferragamo, Moretti and Ralph Lauren.

The brands and categories selected for inclusion are constantly improving in line with the customer profile for this major international airport – some of these high-profile brands include Hermes, Mont Blanc & Chopard.

The Watches department has been given prime location within this retail layout – toward the front of the shop – hosting all the major international brands customers would expect to find in a luxury Watch shop.

ELECTRONICS & FOOD

The Electronics Shop includes the latest in Cellular Phones, Laptops, Electronics and Photography categories as well as Virgin Megastores.  This area has a distinctly hi-tech ambience allowing customers to inter-act and engage with the products

The Food Shop houses several strong local names, such as Hallab, Castania, Goodies and Patisserie Douaihy, offering customers the very best of Lebanese food.

CIGAR AREA

Encompassing 500 sqm, it incorporates an unparalleled selection of cigars, cigarillos and accessories presented in a stylish shop concept including two large walk-in humidors.

But the most intriguing element is the VIP cigar lounge.  Located at the back of the shop, this sophisticated and elegant facility with comfortable leather seating, a bar and an authentic Cuban ambience, is only open to privilege card holders.

LIQUOR – TOBACCO – CONFECTIONARY – TOYS

The duty free area located at the east wing, is dedicated to Cigarettes, Tobacco, Liquor, Confectionary and Toys, along with a selection of the very best of Lebanese local Arts and Crafts.

Within this, specific zones have been created, notably a dedicated wine area to showcase the world famous Lebanese classic vineyards.

WING SHOPS

Located close to the boarding gates are two satellite shops retailing the key items that customers seek but may have missed in the main shops, including Perfumery & Cosmetics, Liquor, Tobacco and Confectionary.

With the strong growth in business at Beirut Rafic Harriri International Airport, it is BDF’s ambition to develop additional space and introduce key new brands to its airport shops while developing new and innovative retail concepts that will add to customer choice and convenience when travelling.

CONTACT

Phoenicia – Aer Rianta Co. SAL (PAC)
Beirut Duty Free
Beirut Rafic Hariri International Airport
Airport Main Building – 1st Floor
P.O.Box  : 13-6257 Beirut- LEBANON
Tel            : (+961) 1 628700 – (+961) 1 629000
Fax           : (+961) 1 628703
E-mail      : info@pac.com.lb
Website   : www.beirutdutyfree.com

• Financial Links Iraq Duty Free (IDF) In 2004 Financial Links entered into a contract with Iraqi Civil Aviation Authority (ICAA) that is under the Iraqi Ministry of Transportation to operate all Duty Free shops and stores in all Iraqi Airports and other places owned or managed by Iraqi Civil Aviation Authority (ICAA). This contract was renewed in 2018 for a period of time ending in 2029.
• Financial Links Retail & Distribution business (R&D) After a successful 14 years’ operating in the duty free business and with the developments of shopping centers and malls in Iraq, Financial Links decided to expand its retail business into the domestic market exclusively retailing many well-known international brands concentrating in the apparel and footwear business.
• Financial Links is a market driven, customer focused organization which makes continuous improvements in system, merchandising providing cost effective, competitive high quality products and services to the Iraqi consumers.
• In 2012 Financial Linked implemented SAP Business One as its enterprise resource planning (ERP) to manage its very growing distribution network which now equates to more than 40 outlets all over Iraq including Sulaymania, Erbil in the Kurdish controlled north of Iraq, Baghdad, Najaf and Basra.
• Financial Links (FL) is an Iraqi registered company that is an experienced retailer with over 20 years of experience in Iraq. Financial Links operates in both the duty free as Iraq Duty Free (IDF) and in the Iraqi domestic retail & distribution business (R&D).
• Iraq Duty Free operates in Iraq the below locations:
  • Baghdad International Airport, Departure shop, Iraqi Airways Terminal (Ninawa) referred to as the Yellow Terminal
  • Baghdad International Airport, Arrival shop, Iraqi Airways Terminal (Ninawa) referred to as the Yellow Terminal
  • Baghdad International Airport, Departure shop, International Airlines Terminal (Babel) referred to as the Green Terminal
  • Baghdad International Airport, Arrival shop, International Airlines Terminal (Babel) referred to as the Green Terminal
  • Baghdad International Airport, Departure Shop, Domestic Airlines Terminal (Samarra) referred to as the Blue Terminal, (Opening Soon)
  • Baghdad International Airport, Arrival shop, Domestic Airlines Terminal (Samarra) referred to as the Blue Terminal, (Opening Soon)
  • Basrah International Airport, Departure shop,
  • Basrah International Airport, Arrival Shop
  • Sulaimaniyah International Airport, Departure Shop

Contact details:

Attention: Mr. Ahmed Kamal
Designation: Chief Executive Officer
Telephone: +964 770 1949488
Email: idf@iraqdutyfree.com
Address:
Financial Links Company
Iraq Duty Free
BIAP International Airport
Baghdad, Iraq

Al Musbah Group is a well-established network of companies based in Jeddah, Saudi Arabia. We are engaged in a number of businesses, primarily retail across the Kingdom and other parts of the Middle East. We started out as a perfume retailer before producing our own line of perfumes and cosmetics and then expanding into other industries such as Duty Free shops, Travel Retail, Hospitality, F & B, Travel & Tourism, Real Estate, Information technology, Construction, Parking Management, Telecom and Gourmet Supermarkets.

Contact Details:

Address: Al Musbah Tower – P.O. Box: 20002
Jeddah 21455 – Saudi Arabia
Telephone: +966 2 648 9999
Fax: +966 2 648 7908

Established in 2003, Muscat Duty Free (MDF) (a trade name of Oman Sales & Services LLC) is a 50/50 joint venture company between Oman Air and Aer Rianta International Middle East (ARIME), an arm of the renowned Aer Rianta, which is widely credited with pioneering the concept of airport duty free shopping.

ARIME is the biggest international duty free operator in the Middle East region, with business interests in Bahrain, Lebanon, Cyprus, Qatar and Oman.

The current business activities of the company include:

• Duty free shops and related activities within departure and arrival areas at Muscat International Airport.
• A duty free outlet and an Internet cafe at Port Sultan Qaboos.
• Management and operation of Oman Air in‐flight duty free.

The key strategy of MDF is primarily geared towards providing all travellers arriving and departing Oman with local and international products at competitive prices in an environment where customer service is paramount along with maintaining a flavour of Oman while developing a travel retail facility capable of competing with the best in the region and one Oman can be proud of.

Duty Free shops at Muscat International Airport has taken on a whole new look and product offers have been greatly enhanced since MDF taking over the operations in February 2003. MDF has nearly doubled the retail space to reach a total retail area of approximately 1,700 sq mt and now operates 7 outlets at departures and an arrival outlet at the airport. These outlets offer best in perfumery, cosmetics, jewellery, fashions & accessories, liquor, tobacco, confectionery, food, photo‐electronic products, gold and an exclusive Omani heritage area. The Omani heritage area and the newly opened Amouage perfume shop at departures have become major attractions for passengers passing through the airport, while also providing an impetus to promote Omani products. Moreover, popular and fast growing arrivals outlet remains a star performer which enables passengers arriving into the country a last chance to pick up their duty free purchases. At MDF, passengers can also find many travel retail exclusive and special offers which are perfect for their own use as well as for gifting their loved ones.

Additional services have been extended to pre-ordering, car draw promotions and cash raffles which are becoming very popular. The pre-order facility, which is growing popular among customers, allows them to order something which they like while passing through departures and collect from arrivals on their return or vice versa.

MDF has also streamlined customer flow through the shops by expanding and better positioning cash points, which has become resounding success as evident from the growth in sales volume over the period and customer goodwill.

During the second half of 2009, MDF expanded its retail space in to the newly constructed pier at the Muscat International Airport. The additional retail space secured from the airport authority has been utilized to set up a branded Amouage perfume outlet, Equss an Australian Jewellery brand, a last minute shop to cater for customers who didn’t have sufficient time to shop at the main shop.

In 2011 MDF undertook a major refurbishment of its Departures shop with the areas given a facelift including Perfumes & Cosmetics, Liquor and Watches. A new Omani Heritage area selling destination merchandise was introduced to the pier location.

In 2012/13 MDF added La Moda sunglasses and Lacoste Fashions to its portfolio. Both can be found opposite the main Duty Free shop.

In the future MDF plans many new initiatives including a new purpose built Samsonite store.

Value Added Services:

• A multitude of special promotions run throughout the year, offering Gifts With Purchase (GWPs), value for money purchases and multi-buy offers. These promotions are aimed at providing our customers with the best value for money.
• Prestigious Car Draws like Mercedes, BMW and Lexus are some of the brands that are on raffled with tickets at the most competitive prices in the region.
• 24-hour and 365-day duty free shopping at Arrivals and departures at Muscat International Airport
• Pre-ordering service which enables customers to phone or fax orders, which are prepared for collection on departures or return to Muscat.
• Gift wrapping
• Service of Beauty Advisors and specialized Promoters who are always on hand to offer expert advice and assistance to our customers.

Contact

P.O. Box: 1828, Postal code: 111
Telephone number: +96824510725, +96824519708 Fax: +96824510726
Email: general@muscatdutyfree.com
Website: www.muscatdutyfree.com
Facebook page: https://www.facebook.com/MuscatDutyFree

Lagardère Travel Retail, a subsidiary of Louis Hachette Group (through Lagardère group), an international group listed on Euronext Growth, is a leading global travel retailer, with the longest standing expertise of serving the needs of travelers and partners across Travel Essentials, Duty Free & Fashion and Dining. Lagardère Travel Retail operates over 5,000 stores in airports, railway stations and other concessions in over 50 countries, and generated €7.6 bn in sales (100%) in 2024.

We harness our pioneering culture to make travel more enjoyable with bespoke offers and experiences. We invest our world-class global expertise and local knowledge to design value-creating partnerships and experiences for our stakeholders: landlords, brands, travelers, employees and communities.

We actively champion the more sustainable future of travel retail through our comprehensive CSR strategy, covering all aspects of where we, as a business, have an impact and can make a difference.

Lagardère Travel Retail is one of the fastest growing travel retailers in the Middle East and Africa region, with a footprint spanning 12 countries and over 100 stores in duty free & fashion, travel essentials and dining.

CONTACT:

Dr Munif MOHAMMED
CEO
Lagardère Travel Retail Middle East
Tel: +971 58 919 9646
Email: m.mohammed@lagardere-tr.com